Privacy Policy

Last updated: October 7, 2026

Dart3D operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Dart3D utilizes WooCommerce to provide our e-commerce platform and deliver the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, billing address, shipping address, phone number, and email address.
  • Financial information including payment card details, transaction details, form of payment, payment confirmations, and related billing data. (Note: Payment details are processed directly and securely by our integrated third-party payment gateways; we do not store full payment card numbers on our servers.)
  • Account information including your username, password, security settings, and saved preferences.
  • Transaction information including items viewed, items added to your cart or wishlist, order history, purchases, returns, exchanges, and cancellations.
  • Communications with us including records and details shared in customer support inquiries or email correspondence.
  • Device information including IP address, browser type, operating system, network connection, and unique device identifiers.
  • Usage information including navigation paths, time spent on pages, referral URLs, and interaction patterns across the Services.

Personal Information Sources

We collect personal information from the following sources:

  • Directly from you when you create an account, place an order, contact customer support, sign up for communications, or otherwise provide us with information.
  • Automatically through the Services via your browser or device when you navigate our site, utilizing cookies, log files, and similar tracking technologies.
  • From our service providers and plugins engaged to enable essential website operations (such as web hosting, payment gateways, shipping providers, and security tools).
  • From third-party partners such as marketing, analytics, and advertising providers.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we use personal information to:

  • Provide, Tailor, and Improve the Services: Process orders and payments, fulfill shipments, manage returns and exchanges, maintain user accounts, save shopping carts and preferences, recommend relevant products, and optimize site performance.
  • Marketing and Advertising: Send promotional communications, product announcements, and newsletters (with your consent where required), and deliver targeted advertising across third-party platforms based on your activity and interests.
  • Security and Fraud Prevention: Authenticate user accounts, monitor transactions for suspicious activity, prevent fraudulent purchases, mitigate security risks, and safeguard our platform and customers.
  • Customer Support and Communication: Respond to questions, resolve issues, notify you regarding order updates or policy changes, and manage our business relationship with you.
  • Legal Compliance: Comply with tax, accounting, and legal requirements, respond to lawful requests from authorities, enforce our terms, and protect legal rights.

How We Disclose Personal Information

In certain circumstances, we disclose personal information to third parties for legitimate business purposes:

  • Service Providers: Hosting providers, payment gateways, fulfillment and logistics partners, email service providers, and IT infrastructure vendors that process data on our behalf to operate the Services.
  • WooCommerce and Automattic: WooCommerce software and connected extension services provided by Automattic Inc. that support our store operations, checkout flow, analytics, and order management.
  • Marketing and Analytics Partners: Third-party analytics and advertising tools (such as Google, Meta, and other advertising networks) to analyze site performance and deliver targeted promotions.
  • With Your Consent: When you direct us to share information with third parties, such as through external payment methods, shipping integrations, or social media links.
  • Corporate Transactions & Legal Obligations: In the event of a merger, acquisition, asset sale, or restructuring, or as required by law, subpoena, or government inquiry to protect our rights, users, or the public.

Relationship with WooCommerce & Automattic

Our online store is built using the WooCommerce open-source e-commerce platform and related cloud extensions developed by Automattic Inc.

  • While Dart3D directly controls and manages the hosting environment and database where your customer account and transaction details reside, certain integrated WooCommerce services, cloud plugins, and extensions (such as WooCommerce Shipping, WooCommerce Payments, or Jetpack) transmit and process data through Automattic’s servers to fulfill specific store features.
  • Where Automattic processes data on our behalf or through connected cloud extensions, it handles information in accordance with its privacy standards. To learn more about how Automattic processes data through WooCommerce and associated services, please visit the Automattic Privacy Policy and the WooCommerce Privacy Notice.

Third-Party Websites and Links

The Services may contain links to websites, plugins, or applications operated by third parties. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party platforms and are not responsible for their privacy statements, practices, or policies. We encourage you to read the privacy notice of every website you visit.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to request its deletion. We do not knowingly sell or share personal information of consumers under 16 years of age.

Security and Retention of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, or alteration. However, no data transmission over the Internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as reasonably necessary to fulfill the purposes outlined in this policy, satisfy legal, tax, accounting, or reporting obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you reside, you may have specific statutory rights regarding your personal information, which may include:

  • Right to Access / Know: Request details regarding the categories and specific pieces of personal information we maintain about you.
  • Right to Delete: Request deletion of your personal information, subject to certain legal exceptions (such as tax compliance and fraud prevention).
  • Right to Correct: Request corrections to inaccurate or incomplete personal information.
  • Right to Portability: Request a copy of your personal data in a structured, commonly used, machine-readable format.
  • Right to Opt Out of Sale or Targeted Advertising: Request to opt out of the sale or sharing of your personal information for targeted or cross-context behavioral advertising.
  • Communication Preferences: Unsubscribe from marketing emails at any time via the “unsubscribe” link included at the bottom of our emails.

Global Privacy Control (GPC)

If your browser or device transmits an opt-out preference signal, such as the Global Privacy Control (GPC), we recognize and honor the signal as a valid request to opt out of data sharing for targeted advertising on that specific browser or device. To learn more, visit Global Privacy Control.

Additional Rights for EEA and UK Residents

If you are located in the European Economic Area (EEA) or the United Kingdom, you may also have the right to:

  • Object to or Restrict Processing: Object to or ask us to restrict the processing of your data under certain conditions.
  • Withdraw Consent: Withdraw previously granted consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at dart3d.contact@gmail.com. We do not discriminate against individuals who exercise their privacy rights. We may verify your identity before processing your request.

International Transfers

If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other jurisdictions where our servers and third-party service providers are located. When we transfer personal information from the EEA or the UK to countries without an adequacy decision, we implement appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (SCCs).

Complaints

If you have questions or concerns about how we handle your personal information, please contact us directly. If you reside in the EEA or the UK, you also have the right to file a complaint with your local data protection supervisory authority.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operational practices, store platform, or legal requirements. When updates are published, the revised policy will appear on this page with an updated “Last updated” date at the top.

Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our data practices, please reach out to us:

  • Email: dart3d.contact@gmail.com
  • Mailing Address: Dart3D, 5830 East 2nd Street, Ste 7000, Casper, WY 82609, United States